All orders are processed within 3 to 5 business days if your order item is in stock (excluding weekends and holidays) after receiving your order confirmation email. Some items would take a few weeks. You will receive another notification when your order has shipped.
After the item is shipped we are not responsible for any delays, lost, damaged packages, missed deliveries or undeliverable addresses.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Once confirmed the item is shipped, we are not responsible for any delays, lost, damaged packages, missed deliveries or undeliverable addresses.