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Exchanges, Returns & Refund Policy

Exchanges, Returns & Refund Policy



- All sales are final -

We accept exchange if the incorrect item was shipped to.


- Exchanges - 

To be eligible for an exchange, you must first email within 14 days of the order date. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.


- Warranty -

For all purchases from three x seven Jewelry will come with a 14 days warranty for normal wear.


- Repair -

Customer will need to send the product back to us as well as pay for all shipping fees. Once we receive the repair, we will contact you for an estimated repair time. Normally most repairs can be done within 5-7 business days. Once finished we will contact you and ship it back. We are not responsible for any lost or damaged packages.